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FAQ

General Questions

Q) Do you offer local pickup if I order online?

A) At this time we haven't physical store in this vicinity, Only deals online. That is why, we are not offering local pickup option for our products.

Q) I am unsure about the size of an item to order. Can i buy same size what i wear from other brand?

A) No, Sizing standards vary between all brands. If you wear a size from other brand, it may not be the same size when you're buying from us. We have provided detailed size chart of each item under the product listing page. Please ensure you check the size chart of the item for an idea how may the garment fit. This will help in a hassle free transaction and save any shipping cost involved in returns.

 

Q) I would like to inspect an item and try on the size before placing an order. Can I visit your store?

A) Yes, we have public outlet and open in normal business ours which can be viewed on Contact Us page. You are welcome to walk-in, inspect and try on before making a decision to buy.

 

Q) I want to order an item but it appears to be out of stock. What shall I do?

A) We aim to maintain our stock level and restock items regularly. If an item of your interest shows out of stock, you can subscribe for an email notification to be notified when we restock that item by clicking on NOTIFY WHEN AVAILABLE button in orange color next to the item size/price.

 

Q) I want buy an item soon but it show Out of Stock. How long do does it take you to restock and item?

A) We aim to maintain our stock level and restock items regularly. If an item is out of stock and you need it fairly soon, you are welcome to send us a message and inquire about the item availability. We sometime have some items available and reserved to sell locally in our store. We will respond you back with an advise if we have the item available or an ETA for it's availability.

 

Q) I like an item in your collection but would like to customize the size or design. Can you help?

A) It depends on the item and level of customization you would like. We accept customizing some item such as our Jackets and can help. Please get in touch with us with details of the item and customizing you would like and we will get back to you if we can help.

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